Frequently Asked Questions

Please read our FAQ before sending us a message.

Do you offer other motives and colors?

Yes, however online shop contains the most wanted items. Feel free to contact us, if you have special request.

How long will delivery take?

All blankets are personalised and will be added in the waiting list for production as soon as we receive your order and payment. Usually it takes 14 days for you to receive your blankets.

What are the delivery charges for orders from the Online Shop?

Shipping costs are 10.00 for deliveries across all EU countries

Which payment methods are accepted in the Online Shop?

Credit Cards payments via Paypal and Bank Transfer. However we do not start production process unless order has been paid in full

How secure is shopping in the Online Shop? Is my data protected?

We use SSL certificate to ensure that all relevant communication is encrypted. Credit card credentials and payment details are processed on Paypal site using the highest security standards.

What exactly happens after ordering?

We will be immediately notified about your order. As soon as money are credit to our account we send details for production. Average time for production is 7 days. Dispatching goods and transportation takes usually additional 7 days.

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